01634 407 402

Booking Policy

—  booking & Cancellation policy — (NORMAL MENU)

All bookings of more than 6 people require:

• £5 deposit, per person, to confirm the reservation. If the deposit is not received, the booking is NOT confirmed

• You can only modify or cancel for a full refund until 3 (72 hours) days before the reservation. No-shows are non-refundable. (14 days during the Christmas period) notice for the change of number of guests, Non-refundable deposit after 72 hours. (Non-refundable deposit after 7 days for bookings of 7 or more people)

• Pre-orders are required for bookings of 12 or more people, and pre-orders must be sent a minimum of 7 days before the booking date.

• Full payment must be paid based on pre-orders and the total food & drink will be served regardless of non-attending guests.

• Any last-minute bookings are subject to the availability of food items & timing. No refund or change can be made if the booking is made within 72 hours,

• Please note that our menus are subject to change without notice. If any of your party members have dietary requirements or allergies, please let the restaurant team know in advance.
  
  
  TO USE ANY VOUCHER OR PROMOTION PLEASE CALL US (BOOK BY PHONE ONLY) & MENTION YOUR PROMOTION (We have limited numbers of availability per day)

  
  
  
  

Thank you for choosing The Quills.